Cranky Coles shopper slams the supermarket after spotting a VERY frustrating issue for ‘short’ customers
- A Coles shopper has complained about the placement of some of its milk ranges
- The Sydney woman took to Twitter to vent her frustrations over the dairy aisle
- She said short customers are unable to access milks placed on the highest shelf
- While the easy-to-reach shelves were full of the more popular 3L and 2L varieties
- Coles responded saying it will take the customer’s feedback into consideration
A Coles customer has shared her frustration at the supermarket’s hard-to-reach placement of some milk products.
The Sydney shopper took to Twitter to complain that short customers would struggle to access the varieties of one litre and 500ml milks placed on the highest shelves of the milk fridge.
‘How Coles says F*** You to anyone who’s short and wants a litre of the good milk or a pint of the average milk,’ she wrote tagging the supermarket giant.
A Sydney shopper has vented their frustration at Coles over their hard-to-reach placement of some milk varieties
The disgruntled customer uploaded two images of the milk aisle in her local Coles showing dozens of the two and three litre milks stacked on the easily accessible bottom four shelves.
However the wide variety of smaller litre and half litre milk bottles and cartons were displayed on the highest shelf making them hard to reach for shorter shoppers.
A Coles spokesperson said the supermarket places its most popular products in the most easy-to-reach areas but will take the customer’s criticism into consideration.
The disgruntled customer took to Twitter to complain that the 1 litre and 500ml milk cartons placed on the highest shelf could be inaccessible for short customers
‘Coles welcomes feedback to help us offer the best customer experience and all stores have friendly team members available to assist customers if required,’ they told FEMAIL.
‘Our shelf layouts are set out to ensure our most popular products are readily available to customers.’
‘We work hard to ensure our stores are accessible and easy to shop and will pass on this feedback to the relevant teams.’