Single mum suffers ‘painful injuries’ after slipping on GRAPES at Aldi store and is left begging supermarket giant for help
- A single mother has had a painful fall at an Aldi store after slipping on grapes
- Jenny was shopping at her local Aldi supermarket in Melbourne when she fell
- She was stuck on the floor for two hours in pain before she was taken to hospital
- Jenny said she had no help from staff and wasn’t contacted until nine days later
- She suffered bruising on her arm and legs, a back injury and a sprained ankle
An Aldi customer has had a painful fall at her local supermarket when she slipped on a handful of grapes that were on the ground.
Single mother-of-two Jenny briefly stopped at her local Aldi in Greensborough in Melbourne, Victoria to buy groceries on April 27.
As Jenny walked through the produce section to get a basket for her groceries, she slipped on several grapes lying on the floor and fell onto the hard ground.
Single mother-of-two Jenny (pictured) had a painful fall at her local Aldi supermarket when she slipped on a handful of grapes that were on the ground
She suffered bruising on her arm and legs, as well has a back injury and a badly-sprained ankle.
‘I really did just walk in to spend money in ALDI to buy groceries and feed my kids for the night, and the next minute I’m on my backside,’ she recalled to 7News.
The grapes were located right next to the stack of baskets, with some falling onto the ground.
Jenny was in shock and had only realised she’d had fallen when her daughter and a nearby customer rushed over to help.
‘When I looked, there were grapes on the side and under my boots. You could see them, shredded on the floor,’ she said.
‘I don’t know how many grapes were on the floor but it was obviously multiples.’
The shift manager at the scene allegedly admitted to Jenny that grapes left on the floor was a known issue at the store and ‘always happening’.
Jenny claims she was on the floor in pain for two hours – mainly assisted by other shoppers, not staff.
She said the shift manager at the store had ‘no idea’ what to do and appeared to have ‘no training’.
The manager reportedly refused requests from paramedics to move Jenny from the floor as she said the store was ‘responsible for her’.
Jenny briefly stopped at her local Aldi store in Greensborough (pictured) in Melbourne, Victoria to buy groceries. As Jenny walked through the produce section to get a basket for her groceries, she slipped on several grapes lying on the floor and fell onto the hard ground.
The shift manager at the scene allegedly admitted to Jenny that grapes left on the floor was a known issue at the store and ‘always happening’. (stock image)
Jenny was eventually taken to hospital and discharged the following day.
She claimed she cannot work, cannot walk or sit comfortably, and now needs to have expensive MRI exams for her injuries.
She has expressed concerns over the bills she’ll receive for undergoing MRI exams and whether Aldi will reimburse her, explaining that she is only on a ‘low income’ and lives ‘week-to-week’.
Jenny said she wants a ‘commitment’ from Aldi before undergoing the examinations.
She claimed she’s had limited communication from Aldi since the incident and didn’t receive a phone call from until nine days after the fall.
An area manager briefly spoke to her, but Jenny said he was ‘pretty dismissive’.
It is understood ALDI Australia has launched an investigation into the incident and is in communication with the customer.
Daily Mail Australia has reached out to Aldi for comment over the matter.