LV customer gets £450 renewal quote, then finds SAME policy for £310

When Richard Ansell received notification two weeks ago of his new car insurance premium for the year ahead, he was shocked – a 15 per cent increase despite a nine-year no-claims record.  Although he had set up his long-standing policy with LV General Insurance to renew automatically – and the insurer categorically told him the … Read more

Parents missing out on nearly £3bn in childcare support every year

CHILDCARE costs have reached crisis point. Parents say they are being forced to sacrifice their careers, while underfunded pre-schools are closing at record rates. Yet Money Mail can today reveal that parents are missing out on nearly £3 billion in vital childcare support every year. The tax-free childcare scheme tops up 20p to every 80p … Read more

Energy bills: Charity warns more households with children will struggle

The expected energy price cap rise in April could raise the number of fuel poor households by 525,000, new estimates have revealed. The number of homes with at least one dependent child, that struggle to meet rising energy bills, is likely to rise from around 1.58million to 2.1million in April, according to charity National Energy … Read more

When will I receive my credit balance from Avro Energy?

Some households have been waiting months for their outstanding credit balances to be moved from their collapsed energy supplier to their new provider. The regulator has confirmed there is currently no timeframe in place for the millions of customers that have moved from a collapsed supplier to an existing provider to receive their credit. This … Read more