My neighbour signed for my parcel but it was stolen. What can I do?  

I bought roughly £200 worth of clothes from online fashion brand, Fashion Nova. Currently I am still going into my workplace and couldn’t be there to collect my order.  Yodel, who were the courier company, asked my neighbours to sign for it, which they did. A Fashion Nova customers order was stolen after her neighbours … Read more

My neighbour signed for my parcel but it was stolen. What can I do?  

I bought roughly £200 worth of clothes from online fashion brand, Fashion Nova. Currently I am still going into my workplace and couldn’t be there to collect my order.  Yodel, who were the courier company, asked my neighbours to sign for it, which they did. A Fashion Nova customers order was stolen after her neighbours … Read more

TONY HETHERINGTON: ‘Rescue’ crooks preying on victims of liquidation

TONY HETHERINGTON: How ‘rescue’ crooks are preying on victims of Quinshaw liquidation By Tony Hetherington, Financial Mail on Sunday Published: 22:16 GMT, 20 February 2021 | Updated: 22:16 GMT, 20 February 2021 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories … Read more

How do I get a refund for a festival that was cancelled last year?

Early last year I purchased tickets for myself and a friend to attend talks at Oxford Literary Festival, which was meant to take place in April 2020. Due to the coronavirus, the festival was cancelled and the voluntary organising committee has asked that we offer the payment as a donation due to their own financial … Read more