TONY HETHERINGTON: Wizz Air settles customer’s case over cancelled flight – but hundreds left in air

Last September, I reported how a reader – Ms J.S. – lost a £41,627 inheritance when a cheque made out to her was stolen and then paid into an account at Barclays.  The thief had opened an account some months earlier but barely used it. She then simply told Barclays she was changing her name … Read more

TONY HETHERINGTON: No pictures tell a thousand words

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  K.P. writes: Have you come across Smith & Partner Limited, known as S&P Gallery?  It cold-called my elderly … Read more

TONY HETHERINGTON: Which? boss staying quiet on parking fiasco

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  C.O. writes: I was given a penalty ticket for overstaying the parking time in Greenwich Royal Park.  I … Read more

TONY HETHERINGTON: HSBC treats bowls club like it’s run by mafia

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  D.S. writes: I am chairman of a small bowls social club. We have 18 members, of whom the … Read more

Your son was a money launderer, says TONY HETHERINGTON

Your son had his Barclays account closed because, intentionally or not, he was a young, naive money launderer at 17, says TONY HETHERINGTON By Tony Hetherington, Financial Mail on Sunday Published: 16:51 EDT, 2 April 2022 | Updated: 10:18 EDT, 3 April 2022 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, … Read more

TONY HETHERINGTON: Mercer is all at sea again over your pensions

Mercer is all at sea again over your pensions and trying to pay missing monies over 25 years!: TONY HETHERINGTON investigates By Tony Hetherington, Financial Mail on Sunday Published: 21:51 GMT, 5 March 2022 | Updated: 00:00 GMT, 6 March 2022 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the … Read more

TONY HETHERINGTON: Why is Eon billing me for communal heating?

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms J.F. writes: I live in a small block of flats which has a communal boiler.  We have … Read more