Octopus Energy customers trial eehicle-to-grid technology

An energy supplier is offering its customers the chance to lease an electric vehicle for a ‘reduced’ price – at the same time as trialing new environmentally friendly technology.  Octopus Energy, through its sister company, Octopus Electric Vehicles, is encouraging customers to take part in a trial and give them access to its new Powerloop … Read more

Shoppers saw £98m worth of gift vouchers expire during lockdown

An estimated £97.7million was lost on shopping vouchers that went unused during lockdown, new research has revealed. A quarter of people had a shopping voucher, worth £45.70 on average, that expired during the period when many shops and businesses were forced to close their doors, according to new data from Which?.  Around half of those … Read more

Will crackdown on £1bn rip-off really cut your insurance bill?

Will the crackdown on £1bn rip-off REALLY cut your insurance bill? By Toby Walne, Financial Mail on Sunday Published: 21:52, 26 September 2020 | Updated: 21:52, 26 September 2020 Insurers have finally been ordered to end the loyalty rip-off after years of campaigning by The Mail on Sunday.  The City watchdog – the Financial Conduct … Read more

I paid lunch fees ahead of lockdown but the nursery won’t refund me the money – what can I do? 

I have a problem with our nursery. At the beginning of last March, we paid all the fees for the lunch of our daughter upfront.  Now the nursery is refusing to refund the money because they say that the lockdown wasn’t its fault.  After a few months trying to get our money back we’re getting … Read more

I paid lunch fees ahead of lockdown but the nursery won’t refund me the money – what can I do? 

I have a problem with our nursery. At the beginning of last March, we paid all the fees for the lunch of our daughter upfront.  Now the nursery is refusing to refund the money because they say that the lockdown wasn’t its fault.  After a few months trying to get our money back we’re getting … Read more

Npower increases charges for off peak tariff customers after aligning rates with the price cap

Npower has increased off-peak night tariffs meaning some households have seen bills rise by hundreds of pounds. One customer was told her prices are changing from 1 October and from that date, her off-peak electricity will be charged at the ‘standard’ rate, meaning a potential rise of £304.87 a year. Calling the increase ‘scandalous’, Jan … Read more