moneyexperts

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  A.J. writes: I am concerned about a scheme currently being promoted in the UK and around the world, … Read more

I have recently moved to a house with a drive and a garage for the first time and need to renew my car insurance. The insurance asks me where I will park my car overnight. The vast majority of the time, I park it in the garage but occasionally on some nights I need to … Read more

Last year, I booked a holiday to Cuba with my wife and our best friends via Tui. We were due to travel on 15 November but because of the latest government lockdown, it was cancelled. On 2 November, I received an email stating we could re-book and have an up to 40 per cent uplift … Read more

We had to cancel our Kenyan honeymoon due to Covid-19. The safari camp is keeping our $1,400 (£1,142 at the time) deposit, so we claimed against our Axa travel insurance to get this back.  But Axa has rejected the claim, even though it reassured me I was covered before we cancelled. It says this is … Read more

We had to cancel our Kenyan honeymoon due to Covid-19. The safari camp is keeping our $1,400 (£1,142 at the time) deposit, so we claimed against our Axa travel insurance to get this back.  But Axa has rejected the claim, even though it reassured me I was covered before we cancelled. It says this is … Read more

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms S.R. writes: My partner and I booked a combined cruise and train holiday to the United States, … Read more

I paid £170 for a pair of trainers from BestFreshDealsNow.com. They looked fake on arrival and after a thorough checking they failed some obvious tests so I sent them back to the UK-based returns address on 22 May. On 23 June I received an refund notification email from Worldpay saying I’ve been refunded in full. … Read more

ASK TONY: I paid off Vodafone’s debt collectors but they didn’t restore my service – now they’re demanding another £1,123 By Tony Hazell for the Daily Mail Published: 22:01 GMT, 1 December 2020 | Updated: 23:25 GMT, 1 December 2020 My Vodafone service was cut off after I missed a payment at the beginning of … Read more

ASK TONY: I paid off Vodafone’s debt collectors but they didn’t restore my service – now they’re demanding another £1,123 By Tony Hazell for the Daily Mail Published: 22:01 GMT, 1 December 2020 | Updated: 22:01 GMT, 1 December 2020 My Vodafone service was cut off after I missed a payment at the beginning of … Read more