moneyexperts

We run a small import and export business and have an office of about 25 people. During the coronavirus pandemic we currently have about a third of our staff in the office on any given day, with the rest working from home, due to social distancing. We still have to heat and light the premises … Read more

I am trying to trace my father’s bank and building society accounts after he passed away.  Do you know of a definitive way to search online banks in one go? Something similar to the ‘My Lost Account’ search but for an active account.  It’s proving very difficult – K.H., via email It can be a laborious … Read more

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  K.M. writes: Last January, we booked our family holiday to France, with an outward flight and car hire … Read more

I ordered £750 worth of wardrobes from Ikea on 9 October 2020. My order was processed and I was charged. I received an order confirmation and a delivery date for 4 November. In the meantime I removed our old wardrobes and arranged for a family member to wait in with me on the delivery day … Read more

In March, I booked a holiday cottage in South Wales for four adults plus our two grandchildren. We were due at a wedding on July 15 and, after that, planned to see family. Covid-19 led to the wedding being cancelled. But I had already paid the final instalment for our holiday. We waited, but England … Read more

In March, I booked a holiday cottage in South Wales for four adults plus our two grandchildren. We were due at a wedding on July 15 and, after that, planned to see family. Covid-19 led to the wedding being cancelled. But I had already paid the final instalment for our holiday. Denied: A reader was … Read more

Me and my partner booked non-refundable train tickets from London to Edinburgh earlier this year to do Christmas shopping in December. We have now found out that Scotland is shutting its borders to those travelling from England. As we booked before lockdown and before we knew this information, will we be able to get our … Read more

Me and my partner booked non-refundable train tickets from London to Edinburgh earlier this year to do Christmas shopping in December. We have now found out that Scotland is shutting its borders to those travelling from England. As we booked before lockdown and before we knew this information, will we be able to get our … Read more

We have double-glazing at our house that will need replacing soon, as it is nearly 20 years old and some of it is starting to get draughty, while some of the windows have gotten jammed so cannot be opened. What is the difference between double-glazing and triple-glazing when it comes to price, and what it … Read more