Why doesn’t British Airways answer the phone? The Holiday Guru tackles traveller issues

The Holiday Guru is always on call to answer your questions. This week many concerned travellers wrote in regarding refund issues involving the likes of British Airways and Tui. The Guru rolled up his sleeves.  Q. We were due to fly to Canada with British Airways on July 1, but the trip was cancelled. We … Read more

Harry Potter actress Miriam Margolyes reveals a fear of flying and a love of Adelaide

Checking in… Harry Potter actress Miriam Margolyes reveals a fear of flying – ‘for years I went everywhere by boat’ – and her favourite part of Australia By Roz Lewis for the Daily Mail Published: 13:34 BST, 26 July 2020 | Updated: 13:35 BST, 26 July 2020 Harry Potter actress Miriam Margolyes This week the … Read more

A family trip of a lifetime in Thailand taking in Bangkok and Chiang Rai, plus two Anantara hotels

Our mahout spun around, bewildered. ‘Bo!’ Bo? Towering forests of napier grass offered no clues. Moments earlier, Bo had been peppering her back with dirt; apparently, the perfect sunscreen. Now, we couldn’t see her for dust. ‘BO!’ The shout fell again on deaf, oversized ears. ‘He’s lost his elephant,’ grinned seven-year-old Felix. It was day … Read more

A family trip of a lifetime in Thailand taking in Bangkok and Chiang Rai, plus two Anantara hotels

Our mahout spun around, bewildered. ‘Bo!’ Bo? Towering forests of napier grass offered no clues. Moments earlier, Bo had been peppering her back with dirt; apparently, the perfect sunscreen. Now, we couldn’t see her for dust. ‘BO!’ The shout fell again on deaf, oversized ears. ‘He’s lost his elephant,’ grinned seven-year-old Felix. It was day … Read more

Visiting Cologne and discovering the story behind 4711, the world’s most famous eau de Cologne

Fragrant: The city’s cathedral by the Rhine For me, Cologne has always been the most fragrant of cities – whether it’s the spicy clouds of incense billowing out of its riverside cathedral, the wafts of salt-crusted pretzels on Schildergasse or Asprey’s Purple Water, courtesy of the toiletries at my favourite hotel – the Excelsior Hotel … Read more

Visiting Cologne and discovering the story behind 4711, the world’s most famous eau de Cologne

Fragrant: The city’s cathedral by the Rhine For me, Cologne has always been the most fragrant of cities – whether it’s the spicy clouds of incense billowing out of its riverside cathedral, the wafts of salt-crusted pretzels on Schildergasse or Asprey’s Purple Water, courtesy of the toiletries at my favourite hotel – the Excelsior Hotel … Read more

Great lakes escape: Take the plunge and try a refreshing wild swim in breathtaking British waters

I have made it my life’s mission to search out the most perfect lakes to swim in – and Britain is blessed with remote and bracing bodies of water that cry out to be enjoyed.  From Lake District classics to distant Welsh wonders and bracing lochs in Scotland’s wildest places, these are our greatest lakes … Read more

Discovering the story behind 4711, the world’s most famous eau de Cologne

Fragrant: The city’s cathedral by the Rhine For me, Cologne has always been the most fragrant of cities – whether it’s the spicy clouds of incense billowing out of its riverside cathedral, the wafts of salt-crusted pretzels on Schildergasse or Asprey’s Purple Water, courtesy of the toiletries at my favourite hotel – the Excelsior Hotel … Read more