daily information to stay fit and healthy
A car crashed into the broadband cabinet at the end of my road a few weeks ago and since then my internet has been cutting out intermittently. I am working from home so this has been frustrating. On one day, I had no internet at all as Openreach tried to fix the issue. I am … Read more
After my husband died in 2016, I received part of his pension — £2,532.56 per year. Before this, my pensions were very small, so I had not paid tax since I retired. I am now 87. I have recently received four documents from HMRC for previous tax years. For the tax year to April 2017 … Read more
On 27 August, my husband and I booked a holiday to Crete for 31 August with Voyage Prive. Due to the transfer time to our hotel, which was 90 minutes, and because of the pandemic, we opted for private transfers at a cost of £245 as we thought it was the safest option. On arrival … Read more
My boiler is 28 years-old and works fine, so I was surprised when the plumber who usually services it refused this year because it is too ancient. It’s a Potterton boiler, which I have had serviced every year since 1992, and my gas bill for the past 11 months was around £1,300. I live in … Read more
In December 2019 I booked flights from Gatwick to Orlando with British Airways for October 2020 to celebrate my husband’s 70th birthday and our 40th wedding anniversary. I booked three adults and one child but the following day realised I had made a mistake on the internet booking and had only booked one week instead … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Ms A.H. writes: My partner and I booked a wedding reception for 60 guests at Pembroke Lodge in … Read more
I moved supplier a couple of years ago to save money on my energy bills. However, when I did my smart meter stopped working. I moved back to my original supplier, Eon, in an attempt to get it working again but still it would not work. I am 87 years old and my meters are … Read more
I moved supplier a couple of years ago to save money on my energy bills. However, when I did my smart meter stopped working. I moved back to my original supplier, Eon, in an attempt to get it working again but still it would not work. I am 87 years old and my meters are … Read more
My fridge door seal deteriorated within six months, leaving it useless: So how can John Lewis expect me to wait around for 12 hours to get it fixed? A John Lewis customer’s fridge broke, leaving her unable to store food in it without it rotting The firm could not offer her a specific appointment with … Read more
My daughter has emigrated to Australia and opened an Australian bank account. I would like to send her a small amount of money several times a year. However, my UK bank charges me £25 to send the money and my daughter £5 to receive it. Is there a cheaper alternative available? – C.P., via email … Read more